Lots of questions arise when you build a new home. Here, we answer some of the most common ones. Please contact us if you have a question that isn’t answered below, and we’ll be happy to help!
Pricing & Inclusions
Do Hallmark Homes offer any warranties or guarantees?
Enjoy peace of mind knowing that Hallmark Homes offer a 30 year structural guarantee – one of the longest structural guarantees in the industry. You also have the opportunity to send us a six (6) month minor defects form, outlining any issues you would like our dedicated Maintenance Department to address. Of course, any urgent issues will be dealt with immediately.
What is included in the price of my home?
To find out exactly what’s included in your home, simply go to our Prices section and download one of our price lists to see all specifications and inclusions.
The Building Process
Can I alter an existing Hallmark Homes' design?
Your Hallmark Homes’ sales consultants are happy to discuss possible changes to our house designs, while still complying with our current Product Policy.
Is there any help available when I make my colour selections?
We have specialist Colour Consultants who will personally guide you through this process. This takes place at our onsite Colour Selection Centre located at our Head Office in Southport.
What level of involvement do I have in the building of my new home?
The average construction time is about 15 – 16 weeks for our single storey homes. For our double storey homes, the average construction time is 21 – 23 weeks. From the day you pay your initial deposit, you can expect handover within 6-8 months.
Are there any case studies I can refer to, or past customers I can talk to about your products and services?
We love receiving feedback from past customers. It helps us become better at what we do. Take a look at our Testimonials to find out more.
Where can I find a Hallmark Homes' Display Centre?
Our display centres are located in the prime real estate areas throughout South East Queensland, including Brisbane, Sunshine Coast, Gold Coast and the Lockyer Valley. Details of the locations and which homes are on display can be found in our Display centres section.
Do Hallmark Homes offer house and land packages?
We offer a variety of great value house and land packages, which can be viewed in our House and land section. Or, you can contact one of our friendly sales consultants in the area you’re interested in, and they can tell you what packages are available.
Where do Hallmark Homes build?
We build homes throughout South East Queensland – as far south as Coolangatta, as far north as Noosa, and as far west as the Lockyer Valley.